After-sales Support
End-to-end customer service and support is the Komatsu approach
1Customer-focused After-sales Support
Komatsu Seisakusho is committed to delivering unparalleled customer service. Our highly trained and experienced staff will guide you every step of the way, starting with initial advice on oil filter machine selection and application tailored to your business needs. Our service commitment to you is maintained throughout the product lifetime with our efficient customer support for machine setup, proper use and maintenance.
2One Year Warranty
We repair oil filter machines free of charge for up to one year.*
*Provided the machine is used normally and in accordance with the instruction manual and the caution label affixed to the main unit.
We will repair it free of charge!
3Reliable Support Based on Extensive Experience and Knowledge
We support a variety of needs including filtering equipment expansion and improved oil environments. Our experienced and knowledgeable staff will be happy to propose the optimum plan for your needs and work closely with you to provide detailed support. Please feel free to ask us anything related to cooking oil.
(For repair or maintenance, please call or email us directly)